Choose one Florida rental toll method before you leave the airport lot, and close that same method when you return the car. Running your own SunPass plate and the rental company’s toll program on the same trip can cost you a second charge for the same toll.
This page is for a rental car in Florida. It lines up three paths the public pages describe: Visitor Toll Pass for an Orlando International Airport round trip, a SunPass or Florida prepaid plate account you already hold, and the toll program written into the rental agreement. The dollar figures below are copied from those pages as read on October 11, 2026. SunPass says company rates change, so the agreement you sign is the charge that applies.
The rest of the departure list, from tires to the roadside kit, is in the road trip checklist.
Choose one method before the first toll
Match the airport, the account you already have, and the rental agreement before you reach a toll point. One row below should be your plan. Leave the other rows unused.
| Your situation | Method to use | Do this before the first toll | Close it this way |
|---|---|---|---|
| You pick up and drop off at Orlando International Airport, and your rental company is on the Visitor Toll Pass list | Visitor Toll Pass | Decline the rental company’s toll program. Reserve the pass, hang it on the mirror, and enter the plate in the app | Return the hangtag at Orlando International |
| You already have SunPass or Florida Prepaid TOLL-BY-PLATE | Your prepaid account | Add the rental plate and the start and end dates. Put your portable transponder in this car if you use one | Remove the transponder. Keep the end date on the return day |
| You have no Florida prepaid account, or you accept the rental company’s fees | The rental company’s toll program | Read whether it starts at the counter or when you drive a cashless lane | Keep the agreement. Check the bill against that agreement |
| You planned to wait for a Toll-by-Plate invoice in your own name | Stop. Use one of the rows above | Post-paid invoices go to the registered owner, which is the rental company | A post-paid driver invoice is not a payment path on a rental |
Takeaway: Pick one row and finish its close-out. A second active method is how the same toll gets billed twice.
Visitor Toll Pass, only for an Orlando round trip
Visitor Toll Pass is a temporary hangtag from the Central Florida Expressway Authority, run with E-PASS. The FAQ limits it to visitors who pick up and drop off a rental car at Orlando International Airport. Both ends of the rental have to be that airport. Miami, Tampa, Fort Lauderdale, and a neighborhood rental counter sit outside the eligibility line on the FAQ.
The FAQ, read on October 11, 2026, lists these Orlando International companies: Alamo, Avis, Budget, Dollar, Enterprise, Hertz, National, Payless, Sixt, and Thrifty. Recheck that list in the FAQ when you reserve. A company on the list today can leave it later.
Reserve in the Visitor Toll Pass app. The FAQ says the pass is free to reserve. The billing section of that same FAQ says you also pay a $10 deposit, applied to tolls. At the airport, vending machines are near the rental counters on Level 1 in Terminals A and B, and on Level 4 in Terminal C. You scan a code in the app to take the hangtag. Hang it from the rearview mirror arm before you leave the airport. The FAQ says either face of the tag is fine. Enter the rental plate in the app before you leave the garage. The app can take up to 90 minutes to confirm the plate is paired. Enable notifications so a failed pairing shows up in the app.
Decline the rental company’s toll program. The FAQ says that if you skip the decline, the two programs bill the same tolls twice.
The hangtag is accepted on Florida toll roads where you see E-PASS, SunPass, or LeeWay signs, including electronic and express lanes, for a trip you set in the app up to 90 days. If the return date moves, update the reservation. A long turnpike day is still a long driving day. Set breaks with the daily distance guide.
Billing, from the same FAQ: the $10 deposit is applied to tolls, and there is no service fee. Charges use the electronic toll rate, which Visitor Toll Pass calls the lowest rate. This page does not repeat the program’s savings-percentage advertising. The first bill posts three business days after the trip ends. Because other toll authorities can send transactions late, a further bill can post up to 21 days after the trip, with a notice in the app. If you return the hangtag and owe less than $10, the leftover deposit goes back to the card on file.
Customer service is (+1) 407-690-5300, Monday to Friday 7:30 a.m. to 7:00 p.m. and Saturday 8:00 a.m. to 4:30 p.m. Eastern. The FAQ does not list Sunday hours.
Takeaway: Use Visitor Toll Pass only when both ends of the rental are at Orlando International, and decline the rental toll program before you drive.
A SunPass or prepaid plate account you already have
SunPass and Florida’s Turnpike Enterprise describe the same setup for a driver who already has an account. Log in at SunPass.com, add the rental plate, and set the start and end dates of the rental. Turnpike’s page also gives the phone line: 1-888-865-5352, weekdays 7:00 a.m. to 7:00 p.m., closed Saturday and Sunday.
Prepaid TOLL-BY-PLATE works the same way. SunPass says prepaid plate customers add the rental plate so tolls from the rental period post to that prepaid account. Post-Paid TOLL-BY-PLATE is the option that sends an invoice to the registered owner. SunPass says that post-paid option is unavailable to the rental driver. Turnpike’s rental page states the owner-invoice limit in one line and does not spell out the prepaid exception. Follow the SunPass split: link a prepaid plate account, and do not wait for a post-paid invoice in your name.
If you use a portable SunPass transponder, put it in the rental and take it out at return. Both SunPass and Turnpike say to remove it. Turnpike adds a failure mode: when the transponder is missing or not working, tolls from other agencies will not post to your SunPass account, and the rental service provider can charge you. SunPass’s rental page says some transponders are accepted on all Florida toll roads and others on most of them, and it shows those names as images. Check the live SunPass rental page for the current transponder list rather than relying on a screenshot from this article.
A SunPass account you already fund is a different product from the rental company’s program. SunPass tells drivers without SunPass, another accepted transponder, or Prepaid TOLL-BY-PLATE to ask the rental company about its own program.
If children are in the car, fit the seats before you sort the toll account. The family road trip checklist covers seats by age.
Takeaway: Add the plate and the rental dates to the prepaid account before the first toll, and take your transponder with you at return.
The rental company’s toll program
SunPass describes the rental-company path in one sequence. Most major companies let you pay tolls with the card on the rental. Cameras photograph the plate, the toll agency bills the company’s toll vendor, and the vendor charges your card for the toll plus a service fee. The vendor pays the toll to the agency and keeps the service fee. SunPass says each company sets its own fees and tells you to read the agreement.
SunPass also publishes a summary of several programs and says the rates are subject to change. The table below is that summary as read on October 11, 2026. It is a snapshot of what SunPass printed, not a ranking and not a quote you can hold a company to after the page changes.
| Companies, as SunPass groups them | Charge SunPass printed on October 11, 2026 | How SunPass says you join |
|---|---|---|
| Hertz, Dollar, Thrifty (PlatePass) | $14.99 per day, and that daily charge includes unlimited tolling during the rental. If you skip PlatePass and use a cashless lane without another method the toll authority accepts: a $9.99 administrative fee per calendar day when tolls are incurred, plus each toll at the authority’s highest undiscounted rate | Opt in at the counter, or at return before the agreement closes |
| Fox Rent A Car | $14.49 per rental day, maximum 15 rental days or $217.35, including unlimited tolls. If you skip it and use a cashless lane without another accepted method: a $15 administrative fee per toll event, plus each toll at the highest undiscounted rate, with administrative fees capped at $90 per agreement | Opt in at the counter, or at return before the agreement closes |
| Avis, Budget, Payless (e-Toll Unlimited) | $12.99 per day or $64.95 per week, including unlimited tolling. If you skip that product and use a cashless lane without another accepted method: each toll at the highest undiscounted rate, plus an administrative fee of $6.95 per calendar day for Avis and Budget ($34.75 maximum per rental month) or $7.95 per calendar day for Payless ($37.95 maximum per rental month) | Opt in at the counter, or at return before the agreement closes |
| National, Alamo, Enterprise | $4.95 per day when tolls are incurred, maximum $30 per rental period | Automatic. SunPass says the choice happens when you use an EXPRESS, SunPass ONLY, E-PASS ONLY, or LeeWay ONLY lane, and that there is nothing to decide at the counter |
Budget’s own Florida section, read the same day, does not match the SunPass row for Avis and Budget. On Budget.com, the Florida standard e-Toll fee is $6.95 for each day you incur a toll, up to $34.95 per rental period, and that period does not exceed 30 days, plus tolls at the maximum prevailing non-discounted or cash rate. Budget’s Florida e-Toll Unlimited is a flat $10.99 to $25.99 for each day of the rental, whether or not you pass a toll, up to $54.95 to $181.93 per week, and you select it when you reserve or check out. Those are Budget’s figures for Budget. They disagree with the SunPass summary. Sign the numbers on your agreement, then keep a copy.
Budget’s Florida opt-out is specific. To stay off the standard daily fee, the transponder shield box stays in the off position and you do one of four things: pay cash, use your own funded and compatible device, pay the toll authority through a method that authority accepts, or stay off electronic toll roads. Budget says some toll roads take only electronic payment, so a plan that needs a cash booth fails on those roads. Budget also says e-Toll does not cover airport parking. Budget says standard e-Toll charges can post to the card four to eight weeks after the rental ends.
National, Alamo, and Enterprise need extra care if you also hold Visitor Toll Pass or your own transponder. SunPass says their program turns on when you use the named cashless lanes, with no counter decision. Visitor Toll Pass still says to decline the rental program. Ask that counter how this company turns its program off. The two public pages describe different switches.
SunPass also lists a Penske and Ryder truck program. This page stops at rental cars.
An electric rental still needs a toll method. Charging stops are a separate plan in the EV road trip guide.
Takeaway: Read your own agreement for the fee and the opt-in rule. The SunPass table is a dated snapshot, and Budget’s own Florida page already disagrees with it.
Close the account at pickup, a swap, return, and the bill
Work the same four moments for whichever row you chose. Skipping the return step is how a hangtag fee or a later rental-company bill shows up after you think the trip is finished.
| Moment | Visitor Toll Pass | Your SunPass or prepaid plate | Rental company program |
|---|---|---|---|
| Pickup | Decline the rental toll program. Collect the hangtag, hang it before you leave the airport, and enter the plate. Check the app. Pairing confirmation can take up to 90 minutes | Log in, add the plate, set the start and end dates, and mount your transponder if you use one | Confirm whether the program is an opt-in or starts when you use a cashless lane. If you will use your own device, set the shield box the way that agreement requires |
| Car swap | At Orlando International, the FAQ says the plate updates as you leave the garage. Anywhere else, enter the new plate in the app (Account, then Trip Information) | Add the new plate and dates. Take your transponder out of the first car | Ask whether the toll product follows the new agreement |
| Return | Drop the hangtag in a Visitor Toll Pass box or vending machine in Terminal A, B, or C at Orlando International | Remove the transponder. The end date on the account should be the return day | Keep the agreement number. SunPass says several opt-in programs still accept a signup at return, before the agreement closes |
| Bill | First charge three business days after the trip ends. A later charge can post up to 21 days after, with an app notice | Tolls post to the prepaid account. Turnpike says a missing transponder keeps other agencies’ tolls off that account, and the rental provider can charge them | Compare the toll lines and the service fee with the agreement. Budget’s Florida page puts its e-Toll charges four to eight weeks after return |
The Visitor Toll Pass return rule has a price. If you do not bring the hangtag back, the FAQ says you are charged $10 on top of the tolls. The $10 deposit is then used for the missing tag, and the card is charged for the tolls. Drop boxes and the vending machines in Terminals A, B, and C are the return points the FAQ names.
Copy this list into your phone before you land:
- Plate number and state, rental start date, rental end date
- One method chosen, and the other methods declined or left inactive
- For Visitor Toll Pass: hangtag on the mirror, plate saved in the app, rental program declined
- For your own account: plate and dates saved, transponder in the car
- For a rental program: the fee and the opt-in rule from the agreement you signed
- At a car swap: new plate saved in the same account
- At return: transponder removed, hangtag returned if you had one
- After return: bill window written down (3 business days and up to 21 days for Visitor Toll Pass, 4 to 8 weeks on Budget’s Florida e-Toll page)
Take a charge that does not match the agreement to the rental company or the toll vendor named on the statement. This guide stops at the checklist. More driving guides are in Car Lifestyle and Road Trips.
Takeaway: The method is closed only after the hangtag or transponder is out of the car and you know which bill window to watch.
Recheck the rules on the day you drive
These items were true of the pages we read on October 11, 2026, and several of them are the kind that change without a new law.
- Visitor Toll Pass company list, machine locations, and the Orlando-only pickup and return rule
- The SunPass fee snapshot, including which companies sit in which vendor program
- The dollar amounts and the shield-box instruction in your rental agreement
- Whether the roads on your route still have a cash booth or take only electronic payment
- The plate and dates after any car swap
- Transponder names on the live SunPass rental page, since that list is shown as images
A weekend call to SunPass will miss the hours Turnpike publishes. Plan the account setup on a weekday, or finish it online before you fly.
Charging and other mobility notes are in Mobility. Every guide on this site is listed on the blog.
Takeaway: On the morning you pick up the car, reread the Visitor Toll Pass FAQ or your rental agreement, whichever method you chose.
Methods and sources
The steps and figures in this article come from four public pages read on October 11, 2026: the SunPass rental-vehicles page, Florida’s Turnpike Enterprise rental-vehicles page, the Visitor Toll Pass FAQ, and Budget’s e-Toll page (Florida section). SunPass and the Visitor Toll Pass FAQ were read from saved page text because a direct fetch of the SunPass URL returned a block. Turnpike and Budget were read from saved copies of the live pages. No toll road was driven for this article, and no hangtag or rental agreement was tested. Where SunPass and Budget print different Avis and Budget fees, both figures are shown and the signed agreement controls. Visitor Toll Pass savings-percentage advertising is left out on purpose. Nothing here is legal, insurance, or billing-dispute advice.
